Mon - Fri: 7:30AM - 6:00PM | Sat - Sun: CLOSED


Emergency Services

We have a veterinarian and personnel on duty five days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet’s life. Emergencies can be things such as getting hit by a car or chocolate ingestion. If you ever feel that your pet needs emergency treatment, do not hesitate to call or come in immediately. If possible, it is best to call before coming in so that a team member can advise you on your particular emergency.

We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. Our veterinarians will work to “squeeze” you in between scheduled appointments if you drop off your pet for the day.

If you have an emergency outside of our regular business hours, please contact one of the following emergency facilities.

Veterinary Emergency & Specialty Center
3312 West Cary Street, Richmond, VA
(804) 353-9000

Dogwood Veterinary Emergency & Specialty Center
5918 W Broad St, Richmond, VA
(804) 716-4700

Veterinary Emergency Center – Colony Crossing
2460 Colony Crossing Place, Richmond, VA
(804) 353-9000

Veterinary Referral & Critical Care
1596 Hockett Road, Manakin-Sabot, VA
(804) 784-8722

Deer Run Animal Medical Center
6700 Deer Run Drive, Midlothian, VA
(804) 639-3900

City/County Animal Control Numbers

  1. Chesterfield: 804-748-1648
  2. Goochland: 804-556-5302
  3. Hanover: 804-365-6140
  4. Henrico: 804-652-3360 / 804-501-5000
  5. Louisa: 540-894-4219
  6. Powhatan: 804-589-5672
  7. Richmond: 804-646-5573